Frequently Asked Questions
Why should I support Livermore Vine?
In our modern world where small, locally-owned businesses are giving way to large chain stores and online shopping sites, a healthy local news business model must have multiple revenue streams to survive, supported by both advertisers and readers.
Readers supporting the Livermore Vine is an essential piece to allowing us to continue providing quality journalism to our community.
Contributing to support local journalism helps fund a professional staff of local journalists who focus on sharing the stories that matter most to our community.
I already get your content for free, so why would I pay?
We hope you believe in our mission of keeping our community connected and informed and value it in a way that justifies your financial support. Quality local journalism will not survive without the support of its readers. Additionally, your membership qualifies you to additional benefits including discounts on local entertainment and dining, free ticket giveaways, and invitations to our own special events.
What will my contribution go towards?
100% of your contribution goes directly towards the work of local journalists, reporting local stories, in our community.
How do I know if I am already a member?
When you log in to LivermoreVine.com, choose “My Account” from the dropdown menu in the upper-right corner next to your name and click the “Support” tab, you’ll be able to see what your membership status is.
How am I billed for my membership?
Monthly and yearly contributions are charged immediately to your card and then subsequently charged on the same day each month or year. For annual memberships, you can opt out of automatic renewals by cancelling your membership before the next billing cycle.
How do I get a receipt for my contribution?
When you contribute, our system will automatically send a receipt to the email address you provide.
How do I cancel my membership?
You can manage your membership subscription by visiting Support Us when signed into your profile. You are free to cancel your monthly or yearly subscription at any time through these profile settings.
Does a membership to one of your newspapers and websites give me free access to your other websites?
At this time, your membership is only applicable to the Livermore Vine.
Are there other ways to support LivermoreVine.com?
You can also sign up for our email newsletters, become a registered user on our website, follow us on Facebook, Twitter, and/or Instagram and share our stories with your friends and family. Thank you!
I have a question not listed here. Who should I contact?
We would love to hear from you if you have any further questions. Please contact email@example.com